Xyron 24139 Design Runner Handheld Cordless Printer Reviews

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I ordered this Design Runner as a surprise gift for my mom. Well we were surprised all right! We expected it to be a portable handheld computer that you can design your own fonts (like journaling on the computer)Come to find out, it doesn't work that way unless you buy the extension pack for it which is another $50.00. Also it's difficult to get the thing to go in a straight line, and forget about doing turns with it-again only works that way if you order the extra add on packs. When we rcvd ours, the black ink cartridge that came with it did not work. My mom had to go out right away and buy another $40.00 ink cartridge just to get the machine to work. When we called the company about it, they were a major pain in the you know what. Customer service for Xyron is terrible. I was actually surprised at how bad they treated me on the phone, after staying on hold for 30 minutes, and going through four different customer service people. Finally a month later after complaining repeatedly they sent us a new ink cartridge. I said I was surprised with the lousy service, because I own a bunch of Xyron products, and I've never had a problem with any of them before this. I had a strong faith in the Xyron name. Well I guess they just produced a seriously bad lemon on the scrapbook market. Also-my mom has carpal tunnel in her wrist, and this machine is heavy, and difficult to push across the paper and hold the print button at the same time. The ink smeared and the font packs are expensive. I tried it over and over, thinking it was a user error on my part, and nope. The thing is just stinky. I could see how this item would make sense if you only used it for card making, but my mom and I are professional scrap bookers, and it is useless for a page bigger than 6x6. (Or greeting card size.) I personally don't have wrist problems, and the whole next day (after using this product for about 10 minutes the previous day), my wrist hurt. Over all I could not believe the expense of this product with all the add ons, and font packages, and carry case, not to mention the "special" ink cartridges you have to buy for it. Unfortunately I did not buy this item from Amazon, but from another on line scrapbook store, and the store owner, would not give me a refund after spending about $250.00 for the over all package. It's been six months and I haven't used it since we first got it, and I have no desire to ever pick it up ever again. Why put myself through the frustration all over again? I've been trying to unload it since I got it, and I can't send it back to the online store. None of my friends want to buy it from me, and for what I paid I would have to ask at least $50.00. Heck I can't even give this thing away! I hate myself for falling into the whole "I've never tried the product but it looks good from the website" deal. Bottom line-it's a piece of junk. Don't waist your time.-Stick with your at-home printer if you want to journal or title pages in a professional type-font. Item is sooo not worth the hassle. Maybe I can sell it on EBay, to some non-suspecting poor soul.

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I sent this back. Not worth the money. It doesn't start writing until halfway across the paper, and it isn't anything I couldn't do on my printer already. Not worth the investment.

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I acquired my Design Runner via a garage sale, so I only spent $10 on the whole kit, including the accessory pack and a starter pack of ink and 2 discs. I am pretty disappointed with the whole thing, and am looking to sell it off on E Bay right now. In a nutshell, although it can begin printing where you want it if you line up the crosshairs (and read the directions, as some other posters have noted), there is still no way to end the line of print within the paper and not risk cutting off some of your printed images (if you use the repeat image command, not the single image command), which you would use for a border. The printer is hard to keep straight, although the straight edge ruler in the accessory kit does help in that regard. However, using the arc and italics tools from the accessory kit causes the image to be distorted and sometimes the ink smears. I have used this Design Runner on a couple of projects and had to make several practice runs on similar pieces of paper before I tried it on my scrapbook pages, and even then I wasn't happy. The only way I would consider using it again would be 1) as a single image, or 2) on a separate piece of paper, which I would cut out and glue to my page. It really isn't worth the bother, and I certainly wouldn't have bought it new! (I already sunk in $40 worth of ink cartridges). Stay away from this!

Honest reviews on Xyron 24139 Design Runner Handheld Cordless Printer

This is a great little product. I have had no issues with it, but lots of fun! You have to read the directions and if you pick up the tips and tricks from the Xryon website it makes the experience quick and easy.

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I love this. It does take a bit of playing with to get the hang of it but it is great. I love the fact that I can write in shapes and (with the disk maker) make my own sayings. This is just such a fun "toy" for card making and scrapbooking.