List Price: $499.99
Sale Price: $201.90
Today's Bonus: 60% Off
Preventing the hassle to buy 3 different items, all of them I needed to get started, I bought this combo set. Received it pretty fast and overall I am pleased with it. Price/Quality is more than fair and it does what it is supposed to do. All parts came in 1 box and therefore packed dense. The biggest part, the table top had some damage serious enough to give their Customer Service a call.
I must say that martin Berkeley scores a 5 star here as without winking they send me a new top right away. Within 2 days FedEx delivered it at my door.
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First off, you ARE NOT getting what's in the picture. I can guarantee that, nor are you getting what's in the product description. Thinking I was ordering a "Black base, Cherrywood color Top" and the "most popular Drafting height chair" I instead got a head-ache inducing gray-white top and a plastic, cushionless, hard-as-nails stool.Someone definitely messed something up, obviously Amazon for posting the wrong product and possibly Martin Universal Design for sending me the wrong stuff, I'm not sure. Either way I have to wait longer to get what I need. I feel like Amazon has let me down, and I need to be more cautious about buying from them.
Martin Universal Design was fantastic for customer service, but I had to contact them over the phone since they never returned my email. They didn't blink an eye when I told them I got the tabletop I wasn't expecting and fixed it right away, but I didn't realize the chair was different until after. I may still get it exchanged.
Either way, I'm highly disappointed in Amazon. I suggest finding this on another site even if you have to pay a little more, at least you won't be surprised and have to wait a few extra weeks for the item you really want.
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